Android Tickets, Passes, and Reservations

Overview

Some places and organizations offer tickets, passes, reservations, or parking through the OuterSpatial Android app. Availability depends on the partner, location, season, and schedule.

OuterSpatial helps you find eligible places, review partner-provided details, and open the partner checkout page. The partner handles final purchase, reservation, payment, availability, refunds, and policy details.

Find Tickets, Passes, and Reservations

Open an area or organization page and look for the Plan tab. When options are available, the Plan tab can show sections such as Tickets, Passes, Reservations, Reservable Locations, or parking.

Tap a place card to open the location that offers the option. If a section has more than one location, tap View All to see the full list.

These sections only appear when the selected area or organization has available options. If you do not see Tickets, Passes, or Reservations, that page may not currently offer them.

Choose an Option on a Place Page

Open a place that offers a ticket, pass, or reservation, then use the purchase or reserve button near the bottom of the page.

Depending on the place, the button may say Purchase ticket, Purchase pass, or Reserve. If there is one option, OuterSpatial opens its detail sheet. If there are multiple options, choose from Select an Option first.

The detail sheet can include photos, description, price, allowed activities, and other partner-provided details. Review the details before continuing.

Complete Checkout

Tap Open in with the partner name to continue. OuterSpatial opens the partner checkout page outside the detail sheet.

Complete the purchase or reservation on the partner page. Because checkout happens with the partner, final prices, service fees, processing fees, availability, cancellation rules, confirmation emails, and receipt behavior can vary.

If checkout fails or the partner page does not load, check your connection and try again from the purchase or reserve button. For payment, refund, or policy questions, use the partner receipt, confirmation email, or support contact.

View Purchases in Wallet

Wallet appears in Settings when it is available for your app and account.

1. Open Settings.
2. Find Beta testing features when that section is shown.
3. Tap Wallet.

Wallet is organized into Reservations, Passes, and Tickets. Each tab shows active and upcoming purchases first, with expired purchases below when available.

Tap a purchase to open details such as the location or organization, QR code, purchase details, payment information, receipt information, and support options.

Use QR Codes and Device Wallets

When a purchase includes a QR code, open the purchase in Wallet and present the code when requested by the partner or site staff.

Google Wallet support can vary. If a Google Wallet button is unavailable or does not add the purchase to Google Wallet, keep the purchase details and QR code available in OuterSpatial Wallet.

Troubleshooting

If tickets, passes, reservations, or purchases do not look right:

1. Make sure you are signed in with the account used for checkout.
2. Confirm you are viewing the correct community, organization, or place.
3. Check your internet connection, then reopen the place page or Wallet.
4. If the checkout page will not open, try again from the purchase or reserve button.
5. Check the partner receipt or confirmation email for payment, refund, cancellation, or policy details.
6. Update OuterSpatial from Google Play.

If your completed purchase still does not appear in Wallet, contact Visitor Success at visitors@outerspatial.com and include the partner name, place name, purchase type, and confirmation code if you have one.