Participating in Challenges

Overview

OuterSpatial challenges are activities created by organization partners. A challenge can ask you to visit places, scan QR codes, answer questions, upload photos, or complete other tasks.

Some challenges are public in a community. Others may be shared by a link or QR code. You need to be signed in before joining or submitting challenge responses.

Find a Challenge

You can find challenges from several places:

• Your community home screen.
• Search.
• A challenge section on a place or organization.
• An invite link or QR code shared by an organization.
• The Challenges area in the Me tab after you have joined.

Open a challenge to see its description, dates, rules, locations, tasks, prizes, and related social activity when those sections are available.

Join a Challenge

1. Open the challenge.
2. Tap Participate.
3. Sign in if prompted.
4. Review and accept the challenge rules.

After you join, the challenge tracks your progress. Invite-only challenges can still appear in your Me tab after you have joined them.

Complete Tasks

Challenge tasks vary by challenge. Common task types include:

• Check-In: Visit the required place and check in from the app.
• QR Code: Scan the QR code provided by the organization.
• Survey: Answer the required questions.
• Photo: Submit a photo for the requested place or category.

The challenge screen shows which tasks still need work and which ones are complete. Some challenges require every task; others require a minimum number of tasks.

View Progress and Badges

Use the challenge tabs to move between details, tasks, locations, submissions, social activity, and badges when those sections are available.

When you complete enough required work, the challenge can show a completed state and any earned badge. Some organizations may follow up separately about rewards or prize fulfillment.

Offline Support

If you already joined a challenge, many challenge responses can be saved while you are offline and synced later. You still need an internet connection to join a challenge for the first time and to load new challenge details that are not already on your device.

Troubleshooting

If you cannot join or submit a challenge response:

1. Check your internet connection.
2. Make sure you are signed in.
3. Confirm the challenge is still active.
4. Confirm the task requirements, such as location, QR code, photo, or required survey answers.
5. Update OuterSpatial from the App Store or Google Play.

If you are still stuck, contact Visitor Success at visitors@outerspatial.com.