Alerts and Closures

Overview

Alerts and closure statuses help you understand current conditions before you visit a place. Organization partners can publish active alerts for areas, trails, outings, Points of Interest, organizations, or an entire community.

Always follow posted signs, staff instructions, and the official alert details for the place you are visiting.

Where Alerts Appear

Alerts can appear near the top of place pages, organization pages, community views, and social feeds. Emergency alerts are shown more prominently than lower-severity alerts.

When one active alert applies to a place, the app may show an expanded alert bar with the alert title and summary. When multiple active alerts apply, the app may show an active-alert count that opens a summary sheet or a full alerts list.

Some place cards and affected-location rows also show closure status chips, such as Partially Closed, Closed, or Seasonal. Places with no active closure do not show a status chip.

Understand Severity and Closure Status

Alert severity can include Info, Warning, Danger, and Emergency. Higher-severity alerts are sorted first so urgent updates are easier to find.

Closure status describes the current access state for a place:

1. No status chip means no active closure is shown for that place.
2. Partially Closed means some access or facilities may be unavailable.
3. Closed means the place is currently closed.
4. Seasonal means access may depend on the season or scheduled closure rules.

An alert and a closure status are related but not identical. A place can have an alert without being fully closed, and an alert detail can include several affected locations with different closure statuses.

Open Alert Details

Tap an alert banner, alert card, or alert row to open the alert detail page. Alert details can include:

1. Severity and title.
2. Updated and effective dates.
3. Source organization and author when available.
4. The full alert message.
5. Images or document attachments.
6. Affected locations.

Tap an affected location to open that place. If an attachment is downloadable, tap it to open or download the file.

View and Filter Alert Lists

When a page has multiple active alerts, tap View All Alerts or the active-alert count to open the alerts list.

Use the filter chips to narrow alerts by severity or affected location type. Location type filters can include Areas, Trails, Outings, and Points of Interest.

If no alerts match the selected filters, clear one or more filters to return to the full list.

Get Notifications for Alerts

To hear about alerts and closures without checking manually, turn on notifications and subscribe to places or organizations that matter to you. See Manage Notifications and Subscriptions.

Some alerts are location-based. If you enable location-based alert features, the app may need location permission so it can notify you when you are inside supported areas.

Troubleshooting

If alerts or closures do not look right:

1. Make sure you are viewing the correct community.
2. Check your internet connection.
3. Reopen the place page or pull to refresh where available.
4. Clear alert filters if the alerts list says no alerts match.
5. Check notification and location permissions if expected alerts are not arriving as notifications.
6. Update OuterSpatial from the App Store or Google Play.

If an alert link no longer opens, the alert may have expired or been removed by the publishing organization.

If you are still stuck, contact Visitor Success at visitors@outerspatial.com.