Contact and Support Organizations

Overview

Organization pages show ways to contact, follow, and support the agencies or nonprofits connected to the places you are exploring. The available options depend on what each organization has provided, so not every organization shows every contact method or support button.

Find Contact Details

1. Open an organization page.
2. Open the Info tab if the page has tabs.
3. Look for the contact card near the top of the page.

The contact card may include an address, website, phone number, social links, and basic organization stats. Tap a website or social link to open it in your browser. Tap a phone number to call when your device supports phone calls.

On Android, some organization social links may also appear in a Connect screen. Tap a link in that screen to open the organization page, profile, or contact destination.

Get Directions

When an organization or place shows an address, tap the address to open directions. Some organization pages do not include a directions action because they represent an agency or nonprofit instead of a single destination.

Support an Organization

Some organization pages show a Show Your Support card. Depending on the organization, this card can include:

• Donate.
• Volunteer.
• Join Newsletter.

Tap one of these options to open the partner's external page. Donations, volunteer forms, and newsletter signups are handled by the organization outside the app.

Claim an Organization

Some organization pages show Claim Organization or Claim This Organization. Tap it to open OuterSpatial's organization information page in your browser.

Use this option if you represent the organization and want to manage or improve its presence in OuterSpatial.

Suggest a Correction

On iOS, open the More menu on an organization page, then choose Report an Error or Suggest an Edit. The app opens a support form that includes the organization context so Visitor Success can review the request.

On Android, use the app's support or feedback options if the organization page does not show a correction action.

Troubleshooting

If a contact or support option is missing:

1. Confirm you are viewing the correct organization.
2. Check whether the organization has provided that link or contact method.
3. Connect to the internet and refresh the page.
4. Update OuterSpatial from the App Store or Google Play.

If a link does not open, check your connection and try again. If the problem continues, contact Visitor Success at visitors@outerspatial.com.